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The Future of Digital Customer Experience | Innovantage Podcast #21 6h524o
10/04/2025
10/04/2025
In this episode of The Innovantage Podcast, host Max dives into the future of digital customer...
In this episode of The Innovantage Podcast, host Max dives into the future of digital customer experience with a special guest — Tomer Azenkot, CEO of Vee24. Drawing from his deep expertise in blending AI-driven automation with human-led interactions, Tomer explains why a balanced approach is key to truly delighting customers and forging lasting relationships online.
Why Listen? Tomer reveals real-world success stories, common mistakes companies make, and why “customer-first” often fails in practice without the right execution strategy.
Key Insights? ➡️ Transform your digital customer journey with the right mix of AI and human engagement.
➡️ Avoid the biggest pitfalls in chatbot implementation and automation overload.
➡️ Drive real connections that boost brand loyalty, even in a world of increasing automation.
➡️ Identify the emerging trends in customer experience that businesses can’t afford to ignore.
➡️ Future-proof your strategy to stay competitive in an AI-driven marketplace.
Connect with Our Guest LinkedIn:
🔗 Tomer Azenkot: https://www.linkedin.com/in/tomerazenkot/
Connect with Max (Host)
LinkedIn: https://www.linkedin.com/in/maxim-golikov/
Listen Now & Stay Ahead of AI Investment Trends Spotify: https://open.spotify.com/show/19M3HKc1pbeTkYcOeOkJc0?si=aab60a9ec2864ba2
Apple Podcasts: https://podcasts.apple.com/pl/podcast/innovantage-podcast/id1749330437
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